An investigator is assigned to conduct a comprehensive investigation of each complaint. It is his or her responsibility to contact the complainant(s) and witness(es) to obtain any verbal and/or written statements. The investigator will obtain any relevant evidence, including, but not limited to police and medical reports, photographs, videotapes, audiotapes, and forensic evidence. The investigator will also question the accused member and any Police Department member who may have knowledge of the alleged misconduct.

Each investigation is completed as soon as possible after receiving the complaint.

It is essential that we have the complete cooperation of complainant and witnesses both civilian and sworn, so that the investigation may be completed in a thorough and timely manner. Complainants and witnesses should share with the investigator as much information as possible about the date, time, place, people involved, other witnesses, and the nature of the incident.